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Terms of Service

Last Updated: August 14, 2026

PLEASE READ THESE TERMS OF USE CAREFULLY

These Terms of Use ("Terms") govern your use of the VideoZero website located at https://videozero.ai (the "Site") and online services available, accessible, or enabled via the Site (collectively with the Site, the "Services"). The Services include, without limitation, the online platform through which Registered Users can create AI-generated video content using our code-driven video generation technology.

The Services are operated by VIDEOZERO TECHNOLOGIES LTD, a company registered in England and Wales under company number 16964680, whose registered office is at First Floor, Swan Buildings, 20 Swan Street, Manchester, M4 5JW, United Kingdom ("VideoZero," "we," "our," or "us"). You can contact us at mail@videozero.ai.

THESE TERMS GOVERN THE USE OF THE SERVICES AND APPLY TO ALL USERS VISITING THE SITE. BY ACCESSING OR USING THE SITE IN ANY WAY, USING THE SERVICES, CLICKING ON THE "I ACCEPT" BUTTON (OR SIMILAR), OR REGISTERING FOR AN ACCOUNT, YOU REPRESENT THAT (1) YOU HAVE READ, UNDERSTAND, AND AGREE TO BE BOUND BY THE TERMS, (2) YOU ARE OF LEGAL AGE TO FORM A BINDING CONTRACT WITH VIDEOZERO, AND (3) YOU HAVE THE AUTHORITY TO ENTER INTO THESE TERMS PERSONALLY OR ON BEHALF OF THE ENTITY YOU HAVE NAMED AS THE USER, AND TO BIND THAT ENTITY TO THESE TERMS. THE TERM "YOU" REFERS TO THE INDIVIDUAL OR LEGAL ENTITY, AS APPLICABLE, IDENTIFIED AS THE USER WHEN YOU REGISTERED ON THE SITE. IF YOU DO NOT AGREE TO BE BOUND BY THESE TERMS, YOU MAY NOT ACCESS OR USE THIS SITE OR THE SERVICES.

CHANGES TO THESE TERMS. We may change these Terms where there is a valid reason to do so: to reflect a change in the Services or in the technology underlying them, to reflect a change in law or regulatory requirement, to reflect a change in our costs of providing the Services, or to correct an error or improve clarity. When we do, we will post the updated Terms on the Site and update the "Last Updated" date. Where a change materially affects you, we will give you reasonable notice by email or through the Services before it takes effect. If you do not accept a change, you may stop using the Services and close your Account before it takes effect. Continuing to use the Services after a change takes effect means you accept it.

COMMUNICATIONS: We will send you emails and in-product messages about your Account and the Services, as described in Section 1.7 below.

1. USE OF THE SERVICES

1.1 The Services

The Services consist of VideoZero's proprietary AI-powered video generation platform (the "Platform") and certain tools and services associated therewith. Except for files you upload and other materials that you or other Registered Users supply to the Services, the Platform, the Site, the Services, and the information and content made available on the Site and through the Services are the sole property of VideoZero and its licensors. Your rights in respect of Generated Content are set out in Section 4.2.

1.2 License to the Services

Subject to your ongoing compliance with this Agreement, VideoZero grants you a limited, non-exclusive, non-sublicensable and non-transferable license to access and use the Services in accordance with their designed functionality for your personal or internal business purposes. VideoZero provides a code-driven video generation platform that leverages distributed computing to create and display animations in real-time, allowing you to generate videos without traditional server-side rendering infrastructure.

1.3 Use of AI

Our Services utilize artificial intelligence platforms, algorithms and models ("AI Systems") to generate video content, animation code, and results (collectively, "Generated Content") based on the prompts or other inputs you provide ("Inputs"). You acknowledge that:

  • Generated Content is intended to assist you in creating video content and is not intended as any final, definitive or comprehensive representation of any particular topic or idea
  • Generated Content is based on your Inputs and AI Systems, and VideoZero has no control over the specific outputs produced
  • All Generated Content is provided "as is" and with "all faults"
  • VideoZero makes no representations or warranties of any kind with respect to Generated Content, including any warranties of accuracy, completeness, truthfulness, timeliness, or suitability
  • VideoZero will have no liability for the unavailability of any AI Systems or any third party's decision to discontinue, suspend, or terminate any AI Systems

1.4 Project Referencing

The Services allow you to reference existing public projects created by yourself or other users by using project identifiers in your prompts. When you reference another user's public project, you acknowledge that you are building upon or remixing that content in accordance with the license granted by that user under Section 4.4 of these Terms. You may only reference your own projects or projects that the owner has chosen to make public through the Services.

1.5 Service Updates

You understand that the Services are evolving. You acknowledge and agree that VideoZero may update the Services with or without notice to you. You may need to update third-party software from time to time in order to use the Services.

1.6 Restrictions on Use

The rights granted to you in this Agreement are subject to the following restrictions: (a) you shall not license, sell, rent, lease, transfer, assign, reproduce, distribute, host or otherwise commercially exploit the Services or any portion thereof, including the Site, except as expressly permitted; (b) you shall not modify, translate, adapt, merge, make derivative works of, disassemble, decompile, reverse compile or reverse engineer any part of the Services except to the extent the foregoing restrictions are expressly prohibited by applicable law; (c) you shall not use any manual or automated software, devices or other processes (including but not limited to spiders, robots, scrapers, crawlers, avatars, data mining tools or the like) to "scrape" or download data from any web pages contained in the Site; (d) except as expressly stated herein, no part of the Services may be copied, reproduced, distributed, republished, downloaded, displayed, posted or transmitted in any form or by any means; and (e) you shall not remove or destroy any copyright notices or other proprietary markings contained on or in the Services. Any future release, update or other addition to the Services shall be subject to this Agreement.

1.7 VideoZero Communications

We send two kinds of message. Service messages — about your Account, your purchases, security, and material changes to the Services — are part of providing the Services and are sent by email or through the Services. Marketing messages — about new features, offers, and news — are sent by email only, and only where you have asked for them or where we are permitted to send them to you as an existing customer in relation to our own similar services. You can stop marketing messages at any time using the unsubscribe link in any such email or through your email preferences. Stopping them does not affect service messages.

2. USER ACCOUNTS AND REGISTRATION

2.1 Registering Your Account

In order to access certain features of the Services you may be required to become a Registered User. For purposes of this Agreement, a "Registered User" is a user who has registered an account on the Site ("Account").

2.2 Third-Party Authentication

Account registration, sign-in, and session management for the Services are provided by a third-party authentication provider acting as our data processor. Our handling of the personal data involved is described in our Privacy Policy. You may sign into or otherwise link your Account with a valid account that you hold through a compatible third-party authentication service ("Third-Party Account") by allowing VideoZero to access your Third-Party Account. You represent that you are entitled to disclose your Third-Party Account information to VideoZero and/or grant VideoZero access to your Third-Party Account without breach by you of any terms and conditions that govern your use of the applicable Third-Party Account. PLEASE NOTE THAT YOUR RELATIONSHIP WITH ANY THIRD-PARTY ACCOUNT PROVIDER IS GOVERNED SOLELY BY YOUR AGREEMENT WITH THAT PROVIDER.

2.3 Registration Data

In registering an account on the Site, you agree to (a) provide true, accurate, current and complete information about yourself; and (b) maintain and promptly update such information to keep it true, accurate, current and complete. You represent that you are (i) at least sixteen (16) years old; and (ii) not a person barred from using the Services under the laws of the United Kingdom, your place of residence or any other applicable jurisdiction. If you are under 18, you may only use the Services with the involvement and agreement of a parent or guardian, who accepts this Agreement on your behalf and is responsible for your use of the Services. You are responsible for all activities that occur under your Account. You may not share your Account or password with anyone, and you agree to notify VideoZero immediately of any unauthorized use of your password or any other actual or suspected breach of security.

2.4 Account Ownership

You acknowledge and agree that you shall have no ownership or other property interest in your Account, and you further acknowledge and agree that all rights in and to your Account are and shall forever be owned by and inure to the benefit of VideoZero.

2.5 Necessary Equipment and Software

You must provide all equipment and software necessary to connect to the Services, including but not limited to, a device and browser that is suitable to connect with and use the Services. You are solely responsible for any fees, including Internet connection or mobile fees, that you incur when accessing the Services.

3. CONTENT RESPONSIBILITY

3.1 Types of Content

"Content" means any information, data, text, software, code, scripts, music, sound, photographs, graphics, video, messages, tags, and/or other materials. You acknowledge that all Content, including the Services, is the sole responsibility of the party from whom such Content originated. This means that you, and not VideoZero, are entirely responsible for all Content that you upload, post, email, transmit or otherwise make available ("Make Available") through the Services ("Your Content"). "User Content" means all Content that you and other Registered Users Make Available through the Services. "Generated Content" means Content created by our AI Systems based on your Inputs.

3.2 No Obligation to Pre-Screen Content

You acknowledge that VideoZero has no obligation to pre-screen Content (including, but not limited to, User Content), although VideoZero reserves the right in its sole discretion to pre-screen, refuse or remove any Content.

3.3 Content Standards

Your Content may not contain nudity, violence, sexually explicit content, or offensive subject matter as determined by VideoZero in its sole discretion. Your Content must not violate any applicable laws or third-party rights.

3.4 Third-Party Rights in Generated Content

Generated Content may include, reference, or resemble materials that are subject to third-party rights, including without limitation copyrights, trademarks, design rights, moral rights, rights of publicity, privacy rights, or other proprietary rights. VideoZero does not represent or warrant that Generated Content is free of such rights. You are solely responsible for determining whether any consent, license, or clearance from a third party is required before using Generated Content for any particular purpose, and for obtaining any such consent, license, or clearance.

3.5 User-Uploaded Files

The Services may allow you to upload files, such as images and videos ("Uploaded Files"), for use in your projects. The following terms apply to all Uploaded Files:

  • Files are served publicly. Uploaded Files are made available through publicly accessible URLs so that they can be displayed in your videos. Anyone who obtains the link to your video or to the file itself will be able to access the Uploaded File without authentication, regardless of whether the associated project is public. You should therefore not upload any private, confidential, sensitive, or personal information, or any file that you do not wish to be publicly accessible.
  • Limited processing. VideoZero does not process Uploaded Files beyond what is necessary to store them and incorporate them into your videos. We do not otherwise analyze, repurpose, or use the contents of your Uploaded Files beyond their impression in the videos.
  • No hosting or preservation guarantee. VideoZero does not guarantee the continued hosting, availability, retention, or preservation of any Uploaded File. Uploaded Files may become unavailable, be modified, or be lost at any time, and you are solely responsible for maintaining your own backup copies of any files you upload. Videos and projects that reference an Uploaded File may stop displaying correctly if that file is no longer available.
  • Deletion from inactive accounts. VideoZero reserves the right, in its sole discretion and without notice or liability, to delete Uploaded Files associated with inactive accounts, as well as to remove any Uploaded File in accordance with these Terms.

4. INTELLECTUAL PROPERTY AND LICENSES

4.1 VideoZero's Intellectual Property

Except with respect to files you upload and other materials that you or other Registered Users supply to the Services, you agree that VideoZero and its suppliers own all rights, title and interest in the Services (including but not limited to, any computer code, themes, objects, concepts, artwork, animations, sounds, audiovisual effects, methods of operation, moral rights, and documentation). You will not remove, alter or obscure any copyright, trademark, service mark or other proprietary rights notices incorporated in or accompanying the Services.

4.2 Your License to Generated Content

VideoZero grants you a perpetual, worldwide, non-exclusive, royalty-free commercial license to use, reproduce, modify, adapt, distribute, publicly display and publicly perform any videos and animation code you create through our Services, regardless of whether you are on the free tier or a paid tier at the time of generation.

This commercial license does not expire or terminate, even if you later downgrade, upgrade, or cancel your subscription, and it survives termination of this Agreement. It is subject to the restrictions in Section 4.7 and does not apply to Generated Content created in material breach of this Agreement. For the avoidance of doubt, this Section does not affect your ownership of Your Content, including any files you upload.

4.3 License to Your Content for Service Operation

You grant VideoZero a fully paid, royalty-free, worldwide, non-exclusive and fully sublicensable right and license to use Your Content (in whole or in part) for the purposes of operating and providing the Services to you, including, without limitation, as necessary to provide product support, debug issues, and improve your product experience.

4.4 Public Projects: Gallery Display and Remixing

Your projects are private by default and are not visible to other users. On both the free and paid tiers, no project appears in the gallery, no other user can view or reference it, and VideoZero does not use it in marketing, unless and until you choose to make that project public.

If you choose to make a project public, you grant VideoZero and other Registered Users the following rights in respect of that project for as long as it remains public:

  • VideoZero may use, display, reproduce, and publicize the Generated Content in that project for promotional purposes, including marketing materials, social media, presentations, and demonstrations of the Services
  • VideoZero may display that Generated Content publicly in the gallery and elsewhere on the Services
  • Other Registered Users may view that project and reference it in their own projects using project identifiers
  • You grant any Registered User who references that project a non-exclusive right to build upon or remix its Generated Content in accordance with the functionality of the Services

We do not use your prompts for marketing or promotional purposes on any tier.

You may make a project private again at any time. Doing so ends these rights going forward, but does not oblige VideoZero or any other user to withdraw or destroy material already published, reproduced, or remixed while the project was public.

4.5 Service Improvement and AI Models

VideoZero does not currently use Your Content to train its AI models or machine learning systems.

You grant VideoZero a royalty-free, worldwide, non-exclusive and sublicensable license to use Your Content — including your prompts and other Inputs, your calls to the Services (including through our API and any integrations we make available), your interactions with the Services, and the files you upload (as they appear in and are used as part of your videos) — to improve and optimize the Services. This may include using that material to train, evaluate, improve and optimize AI models and machine learning systems, whether our own or those of the providers we use to deliver the Services.

This Section does not restrict our use of aggregated or anonymized data that does not identify you, or our use of Your Content to operate and provide the Services under Section 4.3.

4.6 Feedback

You agree that submission of any ideas, suggestions, documents, and/or proposals to VideoZero ("Feedback") is at your own risk and that VideoZero has no obligations (including without limitation obligations of confidentiality) with respect to such Feedback. You hereby grant to VideoZero a fully paid, royalty-free, perpetual, irrevocable, worldwide, non-exclusive, and fully sublicensable right and license to use, reproduce, perform, display, distribute, adapt, modify, create derivative works of, and otherwise exploit in any manner, any and all Feedback, in connection with the operation and maintenance of the Services and/or VideoZero's business.

4.7 Restrictions on Use of Generated Content

The commercial license to Generated Content described in Section 4.2 is subject to the following restrictions. You may not:

  • Extract an individual asset (such as a graphic, animation, sound, or piece of code) from Generated Content and sell, license, sublicense, or otherwise distribute it (in digital or physical form) on a standalone basis, meaning where no meaningful creative effort has been applied and the asset remains substantially in the form in which it was generated by the Services. This restriction does not limit your rights under Section 4.2 in respect of your videos themselves, or prevent you from incorporating Generated Content into your own creative works, products, presentations, or services.
  • Use Generated Content that contains recognizable trademarks, logos, or brands for commercial purposes in relation to goods or services, including without limitation printing or displaying such Generated Content on merchandise or other physical products offered for sale.
  • Use Generated Content in a manner that depicts, references, or resembles an identifiable person in an immoral, illegal, defamatory, harassing, sexually explicit, or otherwise harmful context, or without first obtaining any rights, consents, or releases required from such person under applicable law (including rights of publicity and privacy).
  • Use Generated Content, or any portion thereof, as part of a trademark, design mark, trade name, business name, service mark, or logo, or otherwise attempt to register or claim exclusive rights in Generated Content. You acknowledge that, because the Services are non-exclusive, the same or substantially similar Generated Content may be created for, and used by, other users.

4.8 Components

VideoZero may make available certain reusable components as part of the Services (the "Components"). You are free to use the Components in any project, whether personal or commercial. Attribution to VideoZero is welcomed but not required.

THE COMPONENTS ARE PROVIDED "AS IS" AND "AS AVAILABLE", WITHOUT WARRANTY OF ANY KIND, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, AND WITHOUT ANY GUARANTEES AS TO THEIR PERFORMANCE, ACCURACY, RELIABILITY, OR FITNESS FOR A PARTICULAR PURPOSE. YOUR USE OF THE COMPONENTS IS AT YOUR OWN RISK, AND VIDEOZERO SHALL HAVE NO LIABILITY ARISING FROM OR RELATED TO YOUR USE OF THE COMPONENTS.

5. USER CONDUCT AND ACCEPTABLE USE

As a condition of use, you agree not to use the Services for any purpose that is prohibited by this Agreement or by applicable law. You shall not (and shall not permit any third party to) either (a) take any action or (b) Make Available any Content on or through the Services that:

  • Infringes any patent, trademark, trade secret, copyright, right of publicity or other right of any person or entity
  • Is unlawful, threatening, abusive, harassing, defamatory, libelous, deceptive, fraudulent, invasive of another's privacy, tortious, obscene, offensive, or profane
  • Constitutes unauthorized or unsolicited advertising, junk or bulk email, or spam
  • Involves commercial activities without VideoZero's prior written consent, such as contests, sweepstakes, barter, advertising, or pyramid schemes
  • Impersonates any person or entity, including any employee or representative of VideoZero
  • Interferes with or attempts to interfere with the proper functioning of the Services or uses the Services in any way not expressly permitted by this Agreement
  • Attempts to engage in or engages in any potentially harmful acts directed against the Services, including but not limited to:
    • Violating or attempting to violate any security features of the Services
    • Using manual or automated software or other means to access, "scrape," "crawl" or "spider" any pages contained in the Services
    • Introducing viruses, worms, or similar harmful code into the Services
    • Interfering with use of the Services by any other user, host or network, including by means of overloading, "flooding," "spamming," "mail bombing," or "crashing" the Services
  • Uses the Services to generate content for illegal purposes
  • Uses Generated Content in a misleading or deceptive manner, including without limitation creating non-consensual depictions of identifiable persons, "deepfakes," fabricated quotations or events, fake endorsements or affiliations, or other content intended to misrepresent real persons, organizations, events, or affiliations, or to spread misinformation
  • Attempts to gain unauthorized access to our systems or other users' accounts
  • Uploads malicious code or content that could harm the Services or other users

6. MONITORING AND ENFORCEMENT

VideoZero may, but is not obligated to, monitor or review the Services and Content at any time. Although VideoZero does not generally monitor user activity occurring in connection with the Services or Content, VideoZero reserves the right to:

  • Remove or refuse to post any of your Content for any or no reason in our sole discretion
  • Take any action with respect to any of your Content that we deem necessary or appropriate in our sole discretion, including if we believe that such Content violates this Agreement, infringes any intellectual property right or other right of any person or entity, threatens the personal safety of users of the Services or the public, or could create liability for VideoZero
  • Disclose your identity or other information about you to any third party who claims that material posted by you violates their rights, including their intellectual property rights or their right to privacy
  • Take appropriate legal action, including without limitation, referral to law enforcement, for any illegal or unauthorized use of the Services
  • Terminate or suspend your access to all or part of the Services for any or no reason, including without limitation, any violation of this Agreement

7. THIRD-PARTY SERVICES

7.1 Third-Party Websites and Services

The Services may contain links to third-party websites, applications, and services (collectively, "Third-Party Services"). Such Third-Party Services are not under the control of VideoZero. VideoZero is not responsible for any Third-Party Services. VideoZero provides Third-Party Services only as a convenience and does not review, approve, monitor, endorse, warrant, or make any representations with respect to Third-Party Services. You use all Third-Party Services at your own risk. When you leave our Services, this Agreement and our policies no longer govern. You should review applicable terms and policies, including privacy and data gathering practices, of any Third-Party Services.

7.2 Sharing Your Content Through Third-Party Services

VideoZero may provide tools through the Services that enable you to export information, including Your Content, to Third-Party Services. By using one of these tools, you agree that VideoZero may transfer that information to the applicable Third-Party Service. VideoZero is not responsible for any Third-Party Service's use of your exported information.

8. FEES, PAYMENT, AND USAGE LIMITS

8.1 Usage-Based System

Certain features of VideoZero operate on a usage-based system. You may be subject to usage limits or quotas.

8.2 Payment

If you purchase a subscription, purchase access to features or purchase additional usage capacity, you shall pay all fees or charges to your Account in accordance with the fees, charges and billing terms in effect at the time a fee is due and payable. You agree to let VideoZero process your payment information through our third-party payment providers, as described in our Privacy Policy.

8.3 Digital Content and Usage Capacity

Generation credits, usage capacity, and other digital content are supplied immediately. At checkout you are asked to give your express consent to us beginning that supply within the cancellation period, and to acknowledge that you will lose your right to cancel once supply begins. If you give that consent and acknowledgement and supply then begins, your right to cancel in respect of that digital content is lost, and no refund is due for it.

8.4 Taxes

The price shown to you at checkout is the amount you pay us. We do not handle VAT separately, and we do not operate VAT exemption, reverse-charge, or tax-registration handling at checkout. You are responsible for any further taxes that may be due in respect of your purchase or your own affairs.

9. DISCLAIMERS OF WARRANTIES

9.1 "AS IS" Service

YOU EXPRESSLY UNDERSTAND AND AGREE THAT TO THE EXTENT PERMITTED BY APPLICABLE LAW, YOUR USE OF THE SERVICES IS AT YOUR SOLE RISK, AND THE SERVICES ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS, WITH ALL FAULTS. VIDEOZERO EXPRESSLY DISCLAIMS ALL WARRANTIES, REPRESENTATIONS, AND CONDITIONS OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OR CONDITIONS OF SATISFACTORY QUALITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT ARISING FROM USE OF THE SITE AND/OR THE SERVICES.

9.2 No Warranty Regarding Service Performance

VIDEOZERO MAKES NO WARRANTY, REPRESENTATION OR CONDITION THAT: (1) THE SERVICES WILL MEET YOUR REQUIREMENTS; (2) YOUR USE OF THE SERVICES WILL BE UNINTERRUPTED, TIMELY, SECURE OR ERROR-FREE; (3) THE RESULTS THAT MAY BE OBTAINED FROM USE OF THE SERVICES WILL BE ACCURATE OR RELIABLE; OR (4) ANY GENERATED CONTENT OR AI-GENERATED RESULTS WILL BE ACCURATE, COMPLETE, SUITABLE FOR YOUR PURPOSES, OR FREE FROM ERRORS OR HARMFUL CONTENT.

9.3 Content and Security Disclaimers

ANY CONTENT DOWNLOADED FROM OR OTHERWISE ACCESSED THROUGH THE SERVICES IS ACCESSED AT YOUR OWN RISK, AND YOU SHALL BE SOLELY RESPONSIBLE FOR ANY DAMAGE TO YOUR PROPERTY, INCLUDING, BUT NOT LIMITED TO, YOUR COMPUTER SYSTEM AND ANY DEVICE YOU USE TO ACCESS THE SERVICES, OR ANY OTHER LOSS THAT RESULTS FROM ACCESSING SUCH CONTENT. THE SERVICES MAY BE SUBJECT TO DELAYS, CANCELLATIONS AND OTHER DISRUPTIONS.

9.4 No Liability for Third-Party Conduct

YOU ACKNOWLEDGE AND AGREE THAT VIDEOZERO IS NOT LIABLE FOR THE CONDUCT OF THIRD PARTIES, INCLUDING OPERATORS OF EXTERNAL SITES AND OTHER USERS OF THE SERVICES, AND THAT THE RISK OF INJURY FROM SUCH THIRD PARTIES RESTS ENTIRELY WITH YOU. VIDEOZERO DOES NOT VERIFY THE STATEMENTS OF USERS OF THE SERVICES AND MAKES NO WARRANTY REGARDING THE QUALITY, ACCURACY, OR RELIABILITY OF ANY USER CONTENT.

9.5 No Professional Advice

ANY INFORMATION PROVIDED THROUGH THE SERVICES, INCLUDING GENERATED CONTENT, IS NOT INTENDED TO CONSTITUTE LEGAL ADVICE, PROFESSIONAL ADVICE, OR ANY OTHER ADVICE OF A PROFESSIONAL NATURE. YOU SHOULD ALWAYS CONSULT YOUR OWN PROFESSIONALS FOR ADVICE BEFORE MAKING IMPORTANT DECISIONS. YOUR RELIANCE ON ANY INFORMATION PROVIDED THROUGH THE SERVICES IS SOLELY AT YOUR OWN RISK.

10. LIMITATION OF LIABILITY

10.1 Disclaimer of Certain Damages

YOU UNDERSTAND AND AGREE THAT, TO THE FULLEST EXTENT PROVIDED BY LAW, IN NO EVENT SHALL VIDEOZERO BE LIABLE FOR ANY LOSS OF PROFITS, REVENUE OR DATA, INDIRECT, INCIDENTAL, SPECIAL, OR CONSEQUENTIAL DAMAGES, OR DAMAGES OR COSTS DUE TO LOSS OF PRODUCTION OR USE, BUSINESS INTERRUPTION, OR PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES, IN EACH CASE WHETHER OR NOT VIDEOZERO HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, ARISING OUT OF OR IN CONNECTION WITH THIS AGREEMENT, THE SERVICES, OR ANY GENERATED CONTENT, ON ANY THEORY OF LIABILITY, RESULTING FROM:

  • The use or inability to use the Services
  • The cost of procurement of substitute goods or services
  • Unauthorized access to or alteration of your transmissions or data
  • Statements or conduct of any third party on the Services
  • Any Generated Content or AI-generated results
  • Any other matter related to the Services

10.2 Cap on Liability

TO THE FULLEST EXTENT PROVIDED BY LAW, VIDEOZERO WILL NOT BE LIABLE TO YOU FOR MORE THAN THE GREATER OF (a) THE TOTAL AMOUNT PAID TO VIDEOZERO BY YOU DURING THE THREE-MONTH PERIOD PRIOR TO THE ACT, OMISSION OR OCCURRENCE GIVING RISE TO SUCH LIABILITY; OR (b) ONE HUNDRED POUNDS STERLING (£100).

10.3 No Liability for User Content

EXCEPT FOR VIDEOZERO'S OBLIGATIONS TO PROTECT YOUR PERSONAL DATA AS SET FORTH IN VIDEOZERO'S PRIVACY POLICY, VIDEOZERO ASSUMES NO RESPONSIBILITY FOR THE TIMELINESS, DELETION, MIS-DELIVERY OR FAILURE TO STORE ANY CONTENT (INCLUDING, BUT NOT LIMITED TO, YOUR CONTENT AND USER CONTENT), USER COMMUNICATIONS OR PERSONALIZATION SETTINGS.

10.4 Basis of the Bargain

THE LIMITATIONS OF DAMAGES SET FORTH ABOVE ARE FUNDAMENTAL ELEMENTS OF THE BASIS OF THE BARGAIN BETWEEN VIDEOZERO AND YOU, AND THE FEES CHARGED FOR THE SERVICES REFLECT THEM.

10.5 Liabilities That Cannot Be Excluded

Nothing in this Agreement excludes or limits VideoZero's liability for: (a) death or personal injury caused by our negligence; (b) fraud or fraudulent misrepresentation; (c) any matter for which it would be unlawful to exclude or limit liability; or (d) where you are a consumer, your statutory rights under the Consumer Rights Act 2015 or any other mandatory provision of consumer protection law. Every exclusion, limitation and disclaimer of liability in this Agreement, wherever it appears, applies only to the fullest extent permitted by applicable law and is subject to this Section 10.5.

11. INDEMNIFICATION

If you are using the Services in the course of a business, you agree to indemnify and hold VideoZero, its affiliates, officers, employees, agents, partners, suppliers, and licensors harmless from any losses, costs, liabilities and expenses (including reasonable legal costs) relating to or arising out of any and all of the following:

  • Your Content
  • Your use of, or inability to use, the Services
  • Your violation of this Agreement
  • Your violation of any rights of another party, including any Registered Users
  • Your violation of any applicable laws, rules or regulations

VideoZero reserves the right, at its own cost, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, in which event you will fully cooperate with VideoZero in asserting any available defenses.

12. TERMINATION

12.1 Termination by VideoZero

VideoZero may suspend or terminate any Services provided to you, or your access to the Services, immediately and without notice, if you are in material breach of this Agreement, if we reasonably suspect fraud, abuse, or unlawful use, or if we are required to do so by law or in order to protect the security of the Services or of other users. In any other case, we will give you reasonable notice before suspending or terminating your access. Except as provided in Section 10.5, VideoZero is not liable to you or to any third party for a suspension or termination made in accordance with this Section.

12.2 Termination by You

You may stop using the Services, and close your Account, at any time. Closing your Account or ceasing to use the Services does not by itself cancel a paid subscription or stop billing — to stop a subscription renewing you must cancel the subscription itself.

12.3 Effect of Termination

Termination of a Service ends your right to use it and may include barring further use. Termination of all Services may also involve deletion of your password and of the information, files and Content associated with your Account, including Your Content, from our live systems. Please keep your own copies of anything you wish to retain. Deletion of Your Content does not affect the license in Section 4.2 in respect of Generated Content you have already obtained.

12.4 Survival

All provisions of this Agreement which by their nature should survive termination shall survive termination of the Services, including without limitation, ownership provisions, warranty disclaimers, indemnification, and limitations of liability.

13. DISPUTE RESOLUTION

13.1 Governing Law

These Terms shall be governed by and construed in accordance with the laws of England and Wales, without giving effect to any principles of conflicts of law. The United Nations Convention on Contracts for the International Sale of Goods does not apply to this Agreement.

13.2 Informal Resolution

If you have a dispute, claim, or controversy arising out of or relating to these Terms or the Services, please contact us first at mail@videozero.ai so that we can try to resolve it. We will attempt to resolve it by contacting you via email. If you are using the Services in the course of a business, you agree to do this before commencing formal proceedings and to allow thirty (30) days for a response. If you are a consumer, this is a request rather than a condition, and nothing in this Section affects your right to bring proceedings at any time.

13.3 Jurisdiction

You and VideoZero agree that any judicial proceeding to resolve claims relating to these Terms or the Services will be brought in the courts of England and Wales.

14. GENERAL PROVISIONS

14.1 Electronic Communications

The communications between you and VideoZero may take place via electronic means, whether you visit the Services or send VideoZero emails, or whether VideoZero posts notices on the Services or communicates with you via email. For contractual purposes, you (a) consent to receive communications from VideoZero in an electronic form; and (b) agree that all terms and conditions, agreements, notices, disclosures, and other communications that VideoZero provides to you electronically satisfy any legal requirement that such communications would satisfy if it were to be in writing.

14.2 Assignment

This Agreement, and your rights and obligations hereunder, may not be assigned, subcontracted, delegated or otherwise transferred by you without VideoZero's prior written consent. VideoZero may freely assign and transfer this Agreement, including any of its rights, obligations, or licenses granted under this Agreement.

14.3 Force Majeure

VideoZero shall not be liable for any delay or failure to perform resulting from causes outside its reasonable control, including, but not limited to, acts of God, war, terrorism, riots, embargos, acts of civil or military authorities, fire, floods, accidents, strikes or shortages of transportation facilities, fuel, energy, labor or materials.

14.4 Severability

If any portion of this Agreement is held invalid or unenforceable, that portion shall be construed in a manner to reflect, as nearly as possible, the original intention of the parties, and the remaining portions shall remain in full force and effect.

14.5 Waiver

Any waiver or failure to enforce any provision of this Agreement on one occasion will not be deemed a waiver of any other provision or of such provision on any other occasion.

14.6 Entire Agreement

This Agreement, together with our Privacy Policy, constitutes the entire agreement between you and VideoZero with respect to the subject matter hereof and supersedes all prior discussions, agreements, or understandings of any kind.

14.7 Notice

Where VideoZero requires that you provide an email address, you are responsible for providing VideoZero with your most current email address. You may give notice to VideoZero at: mail@videozero.ai. VideoZero may give notice to you at the email address you provide to VideoZero.

15. THIRD-PARTY RIGHTS

Except that VideoZero's affiliates, officers, employees, agents, partners, suppliers and licensors may enforce any provision of this Agreement expressed to be for their benefit, a third party who is not a party to this Agreement has no right under the Contracts (Rights of Third Parties) Act 1999 to enforce any provision of this Agreement. This does not affect any right or remedy of such third party which exists or is available apart from that Act.

16. CONTACT INFORMATION

If you have any questions about these Terms of Service, please contact us at:

VIDEOZERO TECHNOLOGIES LTD
First Floor, Swan Buildings
20 Swan Street
Manchester M4 5JW
United Kingdom

Email: mail@videozero.ai
Registered in England and Wales: company number 16964680